70% of American workers are “not engaged” or “actively disengaged” (Gallup, 2013). That figure represents a failure of leadership. Leadership is the ability to impact and engage people in important work that causes positive disruption. That clearly … [Read more...]
Back Away From The Phone
I was asked to observe a leadership team in action recently to give them some feedback on their interactions as a team. Throughout the meeting, people kept checking their cell phones for emails and texts. This happens every day in meetings in … [Read more...]
Leadership and Communication: First, Do No Harm
“A primary role of leaders is to design, convene, and host conversations that matter.” This statement by David Isaacs is true in light of the fact that conversation is a core business process. Business, like relationships, happens through … [Read more...]
Leadership 24/7
Words have power; and we are never not leading. Let me explain. At a multi-day leadership team meeting, one of the leaders in attendance was becoming frustrated with the direction of the conversation so he said, “This makes no sense to me.” The … [Read more...]